Living in the country, I find the Info-Santé telephone lines to be a big help. The last thing I want to do is drive 45 minutes through a snowstorm, e.g., and sit in a waiting room only to find out that there's nothing to be done, or that I could've done it at home - sometimes more effectively.
I thought my kid broke his toe once, and was ready to take him to emerg when I decided to call instead, and they told me there was nothing to be done there. Turns out it wasn't broken anyways.
Once I went with a broken finger - broke the tip at the beginning of a beautiful day on the slopes, and didn't want to miss a day of skiing. So I went to a walk-in clinic, and waited 2 hours to get an x-ray and a piece of tape. Never got those 2 hours back, of course.