Author Topic: The I hate Bell/Rogers/Cogeco etc thread  (Read 48087 times)

Croghan27

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The I hate sympatico thread
« Reply #30 on: May 28, 2007, 04:44:01 PM »
Quote from: skdadl
I suspect that ritual suicide is my only remaining option.


I seppu.   Seppuku?   :D
"It is also a good rule not to put overmuch confidence in the observational results that are put forward until they are confirmed by theory." -- Arthur Stanley Eddington

skdadl

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The I hate sympatico thread
« Reply #31 on: May 28, 2007, 04:59:27 PM »
:lol:

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The I hate sympatico thread
« Reply #32 on: May 28, 2007, 05:11:44 PM »
Quote from: skdadl
But I went today from about 10.30 to 3.45 with no connection.


I wondered where you had been. Sigh. This sending business offshore to places that work while we sleep and vice-versa really frustrates me.

Berlynn

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« Reply #33 on: May 28, 2007, 06:30:55 PM »
It's too bad all y'all don't have a Crown Corp., like we in SK do, for Interweb and email hook-ups.  Even one of the alternatives to SaskTel (in Regina) is better than sympathetico; it is a co-operative so if I ever do decide to leave SaskTel (which I won't) I have a relatively decent choice.  All you folks in the ROC seem to have is biz, biz, and more money-making bizzes from which to choose.

Would nationalization of such services ever be a possibility do you think?
Never retreat, never explain, never apologize--get the thing done and let them howl.  -- Nellie McClung

skdadl

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The I hate sympatico thread
« Reply #34 on: May 28, 2007, 06:38:58 PM »
Quote from: Berlynn

Would nationalization of such services ever be a possibility do you think?


Make me dictator, and that's a yes.   :wink:

Berlynn

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« Reply #35 on: May 28, 2007, 08:39:26 PM »
If you were going to be dictator, I would hope it would be of the world and not just of Canada!!!   :D
Never retreat, never explain, never apologize--get the thing done and let them howl.  -- Nellie McClung

skdadl

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« Reply #36 on: May 29, 2007, 07:23:56 AM »
Ok: tell me if this makes any sense.

You don't want to hear all my travails of this morning, but ... After an hour of frustration, I suddenly remembered something I've noticed repeatedly over the last couple of weeks. When I finally get annoyed enough to phone the helpline (shudder), or when I call pogge to tell him what's happening, as I'm sitting here playing around with the access manager, waiting for the error message, suddenly I am connected!

So about ten minutes ago, when suddenly everything started timing out again and I rebooted and then couldn't reconnect, it hit me. skdadl, pick up the phone. Lift the receiver, and then try again.

And lo and behold.

 :?:

Mind you, I'm likely to get cut off at any time still.

Debra

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The I hate sympatico thread
« Reply #37 on: May 29, 2007, 07:34:28 AM »
http://www.dslreports.com/faq/11821
Quote
If you find your DSL modem dropping off line or losing sync when your phones are not in use and syncing ok when you use the phone, you have a condition likely caused by a "high open".

The phone line consists of a pair of copper wires originating at a Central Office (CO) or Remote Terminal (RT) and running through various cables, cross connect boxes, and other splices until it reaches your Network Interface Device (NID). From the NID your inside wiring brings the line to your telephone and modem jacks.

Each splice, interconnect, and terminal on the line between you and the phone company's equipment must be a tight, low-resistance electrical connection for the line to work well.

When you use a telephone a small amount of electrical current flows in the copper wires and this current, which carries your voice, also helps keep the splice points in the line clean and tight. This is commonly called "sealing current" because it seals the junctions.

Lines exposed to air can either oxidize slightly or sometimes corrode heavily depending on conditions. This deterioration at splice points in copper phone cable can cause this "high open" condition. The bad junction creates high resistance, effectively creating an "open" in the line, and DSL signals might fail to cross it, or be weakened by the attempt. When a phone is picked up current begins to flow and the resistance drops during the call. If its just a light case of oxidation you may not notice any change in sound quality. A bad case of corrosion might cause audible clicks, pops, and static on a voice call.

Since DSL signals do not draw current on your line, high open conditions can lead to the degradation of the DSL signal to the point of losing sync. When you use your phone you seal the faulty connection and DSL signal returns. When you put the phone on-hook and stop the current flow the high open returns, sometimes right away - sometimes with a delay, and your DSL loses sync. High opens can also cause other oddball conditions, such as sync loss when the phone rings.


Now on another tech site it suggested that sometimes it can be fixed simply by getting a new phone cord from the modem to the jack, though usually it is further down the chain than that.
“Damaged people are dangerous. They know they can survive.” —  Josephine Hart

skdadl

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The I hate sympatico thread
« Reply #38 on: May 29, 2007, 07:41:29 AM »
Magic, Fearless. Damn, but you are a genius.

So, ok. We have the diagnosis. And pogge has said that it sounds, from what sympatico says to me, that they can tell the problem is on the lines.

So what is the cure?

Damn. Do I have to phone that horrid line again?

Debra

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« Reply #39 on: May 29, 2007, 07:44:43 AM »
I would phone and ask to speak with a supervisor, let them know that the problem has been diagnosed by their techs but that no one seems to be working on a solution. And furthermore as you have not been able to access the service for which you are paying not a little money you expect both an immediate fix of the issue and reasonable amount credited to your account for the time you have been unable to use the service.

and I'll be right behind you.  :wink:
“Damaged people are dangerous. They know they can survive.” —  Josephine Hart

skdadl

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The I hate sympatico thread
« Reply #40 on: May 29, 2007, 08:03:08 AM »
Hey, Debra: I've just been sitting here giggling at that explanation of how the lines work.  

It's the toobz!  Those are the toobz!   :rotfl:

Debra

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« Reply #41 on: May 29, 2007, 08:43:53 AM »
:lol:
“Damaged people are dangerous. They know they can survive.” —  Josephine Hart

Berlynn

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« Reply #42 on: May 29, 2007, 10:27:04 AM »
So, if you have copper wires, does that then mean that you're not on a fibre-optic connection?
Never retreat, never explain, never apologize--get the thing done and let them howl.  -- Nellie McClung

skdadl

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The I hate sympatico thread
« Reply #43 on: May 29, 2007, 11:53:41 AM »
I guess so. pogge makes the distinction between DSL and cable -- I'm DSL, and that's the copper wires.

Drat. I like copper in many of its manifestations.

skdadl

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The I hate sympatico thread
« Reply #44 on: June 17, 2007, 03:43:22 PM »
I HATE MY MOUSE!

Sorry. I just had to get that out. My blinking mouse is on the blinkety-blink blink again. Some days it seems to be ok, but then it goes blinky on me again. If I seem to be blinking in and out these days, blame it on the bricklefritzin' blinking mouse.   :evil:

I can't tell you how many soft shutdowns I've had to do today.  :evil:

 

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